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Why Your Offshore Team Disappoints YouIf you could change the way you train your offshore staff just a bit, and tweak the way you communicate and collaborate internally, and this guaranteed you'll be able to build a world-class team offshore, would you do it?I'm just...

What are the good times and the bad times of year to recruit staff in Philippines?And why is it different to other places in the world?In other countries you can recruit at a fairly consistent pace the entire year, with just things like school holidays and public holidays...

We often get asked questions around the supply of talent in the Philippines.First let me give you some interesting stats you might know, and some you’d never thought about.General Workforce and Population Statistics for The PhilippinesThere are around 108 million people in the Philippines, with a workforce participation of...

In Kim Scott’s brilliant book Radical Candour, she talks about the important difference between two kinds of high-performance staff -  Superstars and Rockstars - and how you can lose great staff by confusing the two.Superstars are employees who are highly driven to do more, learn...

Is your Australian tech business at risk from the Encryption Law? Set up an operational base in the Philippines NOW.  Hold your IP and data outside Australia (that could be anywhere you prefer, not just the Philippines). Retain your top Australian staff by contracting them...

So you’ve outsourced IT support work to an offshore company before and had a bad experience.You found that their techs just really didn’t understand the serious outcomes from making a mistake or communicating poorly.This made you nervous to try anything offshore again, despite the opportunity...

Why outsourced NOC solutions rarely work.  The concept of a NOC (Network Operations Centre) or offshore “IT Outsourcing” is very appealing.  To be able to outsource operational requirements to a skilled third party,  for a fixed fee or monthly subscription, and scale up/down as needed.It’s...