Level 2/3 IT Engineers Required – Multiple Positions

JOB DESCRIPTION

Looking for 4 Senior IT Engineers

 

WORK FOR AN ESTABLISHED AUSTRALIAN COMPANY

Summary:

  • The successful candidates will join an existing team in our Philippines office (located in Clark Freeport Zone, Pampanga).
  • We have multiple Full-Time position(s) available.
  • These roles are for highly experienced IT Engineers.
  • We will pay some of the best salaries in Philippines for high achievers.
  • We are a great place to work!  Surrounded by other overclocked geeks like you, opportunities to learn more skills, with great benefits and fantastic work/life balance.

Key Skills:

  • Office 365 Experience
  • Sharepoint Experience
  • Microsoft, Cisco or other industry certifications are viewed favorably

Job Responsibilities:

  • Provide remote support to customer networks in Australia or New Zealand
  • Respond to customer enquiries concerning system software and applications
  • Document and log all actions into ticketing system
  • Resolve escalated tickets from lower level engineers
  • Escalation further if required
  • Follow customer issues through to completion to ensure resolution and customer satisfaction has been achieved

2 x Level 2
Mandatory Skills: (do not apply without these skills)

  • Good Understanding of Sharepoint
  • Good Understanding of Troubleshooting Office365
  • Good Understanding of network troubleshooting
  • Good Understanding of server 2008/2012 troubleshooting
  • Good Understanding of accounting applications (MYOB system release, APS, Quickbooks)
  • Good Understanding of Citrix/RDS
  • Good Understanding to VMware and Hyper-v
  • Good Understanding of AD/DNS
  • Good Understanding of backup technologies (Veeam, Symantec, Microsoft DPM)
  • Strong communication skills

1 x Level 3
Mandatory Skills: (do not apply without these skills)

  • Very strong understanding of network troubleshooting
  • Very strong understanding of server 2008/2012 troubleshooting
  • Good Understanding of accounting applications (MYOB system release, APS, Quickbooks)
  • Very strong Understanding of Citrix/RDS
  • Very strong Understanding to VMware and Hyper-v
  • Strong communication skillsGood understanding of AD/DNS
  • Very strong Active directory skills
  • Good Understanding of backup technology (Veeam, Symantec, Microsoft DPM)
  • Good Understanding of Troubleshooting Office365
  • Knowledge of N-able from solarwinds

Salary Package:

  • Between P40,000 – P80,000 monthly base salary (based on skillsets / testing)
  • Plus high quality HMO (worth at least P1600 per month) plus cover dependents later
  • Plus free cooked lunch every day in our facility (worth P2500 per month)

Company Overview

Our staffing model explained in 60 seconds

Technology Elite hires the most talented IT professionals in the Philippines to work directly with our Australian and New Zealand clients.  Help us transform their business.

 

Are you looking for an INDUSTRY LEADING SALARY, working directly with international colleagues located in Australia and New Zealand?  Would you like to IMPROVE YOUR SKILLS and future marketability?

 

Is a BETTER WORK / LIFE BALANCE appealing to you?

 

Technology Elite is a specialist information technology (IT) talent provider to Australian and New Zealand companies.  We pay industry-leading salaries and provide other excellent benefits as we know you are worth our investment.  We advise our clients that to get the best there is of course a premium to pay.

 

As you are a high caliber IT professional, we spend the time to match your skills, experience, personality and work preferences with each company and job role in order that we can deliver the best quality outcome to our clients.  This also ensures that the culture and management style of your future manager and colleagues are compatible with your personality and working style.  We strive hard to attain a happy, harmonious working environment for you and your new company.

 

We located our offices in Clark, Philippines in order to provide you with the least stressful, most productive working environment available in the Philippines today.  Clark is clear of traffic, chaos, crowds and pollution.  Commute times, even from the nearby cities of Mabalacat or Angeles are no more than 15 minutes by private transport or 30 minutes by public transport.  We offer a peaceful working environment that encourages you to become the best IT professional you can be.  Less time commuting also means more time to spend with family and friends.

 

If you have read this far then maybe you have the skills, experience and most importantly, the right attitude to join us.

 

If you are a happy, positive individual possessing a “can do” attitude then we are looking for you.  Are you ready to join our family?

WHY JOIN US?

 

More value for your time and a better quality of life.

 

Considering a career move is like getting married. It’s like having to make a decision on your future spouse after only having met them on a few occasions.

 

It’s a big decision and there are a lot of considerations you need to take into account… your spouse… and your children… your extended family… your friends… they all rely on you to some extent.

 

We understand this. And we stand beside you every step of the way. Answering your questions. Addressing any concerns you might have. Offering you options.

 

At Tech Elite we care. We care for our current team, we care for our prospective new team members (that’s you) and of course we care for our clients.

 

We also know that salary and benefits are likely your number one decision criteria. And we advise our clients that in order to hire the best talent then there is of course a premium that needs to paid.

 

At Technology Elite, we like to take care of your financial, physical and mental health. So in addition to a top salary and the typical government mandatory benefits…

  • Social Security System (SSS) Benefits
  • Philippines Health Insurance Corporation (PhilHealth) Benefits
  • Home Development Mutual Fund (HDMF) (Pag-IBIG)

 

…you can also expect to receive the following additional benefits.

  • We provide you with Comprehensive Medical and Dental Health Insurance cover provided by AsianLife (HMO).
  • We also provide you with a free and nutritious cooked lunch every day.
  • We care for your professional development and thus you have easy access to the most realistic IT Training curriculum available in the Philippines today. Our IT training courses are powered by TestOut and Technology Elite are currently the only company of our type who provide this type of training to our staff in the Philippines.
  • You also have access to an IT lab environment with various pieces of equipment for honing your skills and increasing your value in the employment market.

 

Other salary packaging options can also be included upon negotiation with our clients (your new managers).

 

As Technology Elite ONLY service IT businesses and IT departments then you will also learn new skills by associating with the best IT talent in the Philippines.

 

We specifically chose our office location in Clark to provide you with a pollution-free, less chaotic and relaxing work environment. This allows you to be more productive and achieve better outcomes in your work.

 

Also, low commute times with less traffic congestion means that you arrive at work fresh and happy and get home earlier to enjoy quality time with family and friends. Less stress and a better work / life balance is of course also good for your physical and mental health and well-being.